Privacy Policy

This Privacy Notice (“Notice”) describes the personal data that Techano Solutions collects, how we use it, and how we share it to interact with you, deliver our products and services, and conduct our business operations. This Notice applies to the Techano Solutions, its affiliates and subsidiaries worldwide (“Techano Solutions,” “we,” or “us”).

For any specific inquiries or concerns, please reach out to us at info@techanosolutions.com

A brief summary: Techano Solutions and its owners believe in data-privacy and limiting the amount and kind of data we have access to. Any information we collect is used solely for the purposes of creating better experiences for you and our vendors. You may also request your data be deleted at any time by contacting info@techanosolutions.com. Having said that, let us reiterate that we limit our access to as well as the storage of data as much as possible. We also endeavor to make sure you always feel in control of your data.

PERSONAL DATA WE COLLECT

Techano Solutions may collect personal data when we deliver our products and services, conduct marketing, and run our business operations. The personal data we collect varies based upon whether the data is collected through our products and services, including our software, support services, (“Software”), through our website, or other means.

Information We Collect Directly:

If you are an end-user of one of our clients: when you purchase, register, or use Techano Solutions Software, or use our Software support services, we may collect contact information such as your name, email address, delivery address and telephone number together with information on the Techano Solutions Software such as items you intend to buy and any other registration information. We collect this information to support the clients using the application to interact with their clients. 

If you are an end-user of one of our clients, prospective end-user of one of our clients, or website visitor: when you engage with Techano Solutions for marketing or service purposes, such as by expressing interest in Techano Solutions Software through a web form, participating in a promotion, attending a Techano Solutions or other marketing event, or requesting service, we will collect the information you submit to us, such as but not always limited to your contact details (including name, email address and phone number) and the Techano Solutions Software that interests you. We collect this information based on your consent and our legitimate interest in responding to your requests and marketing our products.

If you are a client: We may also collect other electronic data from you derived from your use of our Software. This data may include usage data, and data showing your registration, installation and use of Techano Solutions Software which will be used for the purpose of fulfilling your contract and our legitimate interest in managing licenses and billing.

Techano Solutions may collect personal data indirectly in certain situations, in particular:

If you are an end-user of Techano Solutions Software: We also collect your searched location data (NOT your location) and profile history. We collect this data as part of our agreements with our customers, who have in turn obtained your consent through an End User License Agreement.

If you are a recipient of our marketing communications: We may obtain marketing contact information, including name, email address and phone number for the purposes of supporting our vendors’ marketing efforts.

COOKIES

Techano Solutions typically does not use cookies within its Software. We usebasic tracking and analytics cookies on our website, we also use essential cookies for security purposes and to improve your use of our website. Cookies are small pieces of data that websites store on a device.

HOW WE USE PERSONAL DATA

General Business Operations

We may use contact information to market, sell, and service Techano Solutions Software, subject to your consent where required by law. We allow you to opt out of receiving marketing or promotional communications from Techano Solutions at any time without prejudice.

We may use your contact details, to support, establish, and conduct our client relationships if you were to purchase Techano Solutions Software or services. For example, your data would be necessary for the performance of our agreement with you (including, for example, fulfilling or confirming an order, responding to requests for information about products and services, and providing the Software and support services).

WHEN WE SHARE PERSONAL DATA

Let's be VERY clear - We DO NOT sell your personal information.

Techano Solutions does not sell your personal information. However, we may share certain personal information for our own business purposes. If we share your personal data (including Software Usage Data) with our affiliated companies or with vendors acting on our behalf, we do so under binding agreements that require the other party to use and protect the personal data in accordance with the principles described in this Privacy Notice. These third parties are authorized to use your personal data only as necessary to provide services to us.

We will do as much as reasonably possible to avoid sharing personal data (including Software Usage Data) to comply with law and legal process, to respond to governmental inquiries and lawful requests from by public authorities (including to meet national security or law enforcement requirements), and to protect the vital interests of Techano Solutions or its customers. If Techano Solutions enters any merger, acquisition, or asset sale of all or any part of its business, personal data held by Techano Solutions may be transferred to a buyer or successor entity. In addition, in the event Techano Solutions becomes the subject of an insolvency proceeding, such personal data will be transferred in a transaction approved by the court.

YOUR CHOICES ABOUT YOUR PERSONAL DATA

You can change your preferences to opt out of marketing communications at any time by clicking the unsubscribe link in any email communication from us. You may also do so by contacting us directly at info@techanosolutions.com. We will still keep your email address to confirm that we do not send you further marketing communications.

If you wish to access, correct, or request deletion of your personal data, you may contact us info@techanosolutions.com. We will make reasonable efforts to respond to your request within a reasonable timeframe. Techano Solutions may refuse your request to access, request or delete personal data where entitled to do so under applicable law.

TRANSFERS OF PERSONAL DATA

We transfer personal data that we collect to other Techano Solutions affiliates or other companies performing support functions on our behalf (each as described above) based in countries outside the country where you reside, including the United States. Personal data that is transferred outside your country of residence may be subject to lawful access by courts, law enforcement and other governmental authorities in accordance with the laws of that foreign jurisdiction.

Whenever Techano Solutions transfers personal information beyond the country of origin, we will do so in accordance with applicable laws. In the context of European, Swiss, or UK personal data, Techano Solutions may transfer personal data to third countries such as to the United States. Techano Solutions will ensure that importers of any personal data offer an adequate level of protection, whether through an adequacy decision or other appropriate safeguard. Where data is transferred to third parties, Techano Solutions uses standard contractual clauses designed to ensure those third parties respect the confidentiality of personal data and use it only in connection with provision of specific services and in compliance with applicable data privacy laws.

With respect to personal data received or transferred, Techano Solutions is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

STORAGE AND SECURITY

We use a number of safeguards to protect the personal information submitted to us, both during transmission and once it is received. Techano Solutions takes appropriate measures to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. Techano Solutions restricts access to the personal information it collects to those who have a valid business need to know that information. Access to personal information is granted based on the minimum access required to fulfill the business need and purpose for which it is collected, used and shared.

We retain personal data to the extent necessary to provide Software to our customers. Generally, we may retain Software Usage Data for 30 days, unless otherwise required by applicable laws. However, this is primarily governed by your browser as we do not load any software directly to your device. Different retention of personal data may be necessary under contractual terms with the data controller for whom we provide services, for fraud prevention, to identify technical problems, or to resolve legal proceedings.

We may retain non-personally identifiable aggregate information indefinitely to help us improve and further develop our Software. When your personal data has been aggregated, it can no longer be attributed to a specific individual, meaning it is data that does not contain individual-level information that can be tied back to a specific person.

CHILDREN

Except as described above, Techano Solutions does not offer products or services targeting children and does not knowingly collect personal data directly from children under the age of 16. If we become aware that a child under the age of 16 has submitted personal data directly to Techano Solutions except as described in the preceding paragraph, we will promptly delete the data.

YOUR RIGHTS REGARDING YOUR DATA

You may have the right under applicable laws to:

  • Access your data;

  • Request that we correct data we hold about you; and

  • Ask for it to be deleted or destroyed.

Techano Solutions never sells or transfers your data to third parties for the third party’s marketing purposes. You can request to stop receiving marketing communications from Techano Solutions at any time without prejudice.

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time by publishing an updated version on Techano Solutions's website. Each updated version will include the date the Notice was last updated. Please review the latest version of this Privacy Notice periodically to understand with Techano Solutions’s use of personal data. Any material changes to the way Techano Solutions collects, uses, or stores personal data will only apply to personal data collected after the revised Privacy Notice takes effect.

INFORMATION FOR RESIDENTS OF CALIFORNIA

If you are a California resident, you have rights under the California Consumer Privacy Act of 2018 ("the CCPA"). Below is a description of those rights and disclosures about your personal data.

Categories of information we collect and disclose for a business purpose

We may collect the following categories of personal information, as defined in the CCPA, from you in connection with the Techano Solutions Software. In addition, during the past twelve months, we may have disclosed these categories of personal information for a business purpose:

Identifiers, such as your real name, alias, postal address, unique personal identifier, online identifier, city location, email address, account name, and other similar identifiers.

Personal information categories listed in the California Customer Records provisions, including telephone number.

Commercial information, such as the record of Techano Solutions products or services purchased or considered.

Internet or other electronic network activity information, such as session logs.

Inferences drawn from any of the above information to create a profile reflecting your preferences, characteristics, behavior, abilities, and aptitudes.

Additional disclosures about your personal information

This Notice provides additional disclosures about your personal information as required by the CCPA. You can refer to the following sections to learn more about the sources of personal information we collect, the business or commercial purposes for which we use personal information, and the categories of third parties with whom we share personal information.

Your Rights and Choices

In addition to the above, the CCPA provides you with specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and verify your identity, we will disclose to you:

  • The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business or commercial purpose for collecting or selling that personal information.

  • The categories of third parties with whom we share that personal information.

  • The specific pieces of personal information we collected about you (also called a data portability request).

  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion or Correction Request Rights

You have the right to request that we delete or correct your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and verify your identity, we will delete (and direct our service providers to delete) or correct, as applicable, your personal information from our records, unless an exception applies.

Non-discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Exercising Your Rights

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

You can exercise any of the rights listed above, or write to us with any complaints, at any time by contacting us, specifying the nature of your request, at: info@techanosolutions.com. Alternatively, you may contact us at:

Techano Solutions, LLC

7201 Frankford Ave #1084

Philadelphia, PA 19135

This Privacy Notice was last updated: March 2, 2023

This policy is heavily based on those outlined by Modulate, Inc. as of 11/30/2021